Sophia - While we only worked together a short time, I cannot thank you enough for rolling up your sleeves to help me with the hiring process for this net new team. I so appreciated your attention to detail and drive to bring in the right person for the role. I can't wait to see what you do next! (Head of AWS Marketing Operations, 2024)
Sophia! Thank you for taking ownership to build a better/more constructive relationship with downstream operational teams, including AR. Your leadership and collaborative approach to problem solving is greatly appreciated and we are so lucky to have you join the team. (EMEA Summit Sponsorship Lead, 2024)
Sophia is relentless in supporting her colleagues and is a rockstar in front of customers. She is willing to do whatever it takes to solve any challenges and, at the same time, is looking for ways to provide long-term value. Her customer obsession has ignited EDP and TAM conversations, resulting in cost savings and strategic value for our customers. (Technical Account Manager, 2024)
Sophia's role as our cost optimization specialist is unmatched in her ability to generate valuable insights and ideas. Her profound knowledge and thorough preparedness dominate every engagement, leaving a lasting impression. Sophia, your realignment will leave a void in our team. I wish we could retain you within our "One Team." Your support over the last year has been invaluable, and working with you has been a genuine pleasure. (Account Manager, 2024)
Sophia is incredibly flexible. She is capable of stepping beyond her comfort zone and accepting challenges, even if it involves establishing rapport with new stakeholders. In addition to offering advice, she has won people over with her expertise and analyses that are easily readable for a larger audience. (Senior Sales Manager, 2024)
Sophia!! This award is to recognize your effort in creating our NEW CO&A logo. Your creativity and speed to submit were truly bar-raising!! Thank you so much. (Global Manager, 2023)
Sophia's ability to deeply understand a customer's needs and clearly explain solutions in an empowering way is outstanding. She has a real talent for taking complex information and synthesizing it into concise recommendations that educate customers and build trust. (Solutions Architect, 2023)
Sophia's responsiveness to providing a quick turnaround savings plan analysis helped us secure a $5.1M savings plan, a 5x increase over the prior plan. Within 24 hours, you dug deep and produced a customized summary that the customer could easily understand. Without your thoughtful, quick turnaround, I do not believe the customer would have been able to take action as quickly as they did. Well done! (Technical Account Manager, 2023)
"Sophia has been raising the bar and earning trust in multiple customer interactions over the past few weeks. I worked with her for the first time 3 weeks ago and since then she has worked with 4 of my customers. I keep recommending her because of the diligent work she does for each customer... Overall, she has made an extremely positive impact on my accounts and I'm very appreciative of her hard work. Thank you, Sophia!" (Solutions Architect, 2023)
Sophia, thank you for your time commitment to developing and testing our new Salesforce process. It is incredibly important and will not only help us do our jobs better, but ensure we are collecting data to help inform how we continue to evolve our work. (Head Cost Optimization, 2023)
Sophia, thank you for your strong Bias for Action in sending our teams proactive comms when/where customers are executing usage commitments. This gives us a tremendous opportunity to engage with this customers in reinvesting their savings back into more capabilities from AWS. Really appreciate your work! (Director of Enterprise Sales, 2023)
Sophia has been crucial for the launch of the WW Customer Success Initiative and played a key role in NAMER. She helped provide feedback on the project, was part of the pilot and handled most of the enablement efforts for NAMER. Thank you, Sophia for showing true Ownership and being a great team member, Earning Trust via always insisting on the Highest Standards! (EMEA Colleague, 2023)
"Recognized for her exceptional performance, Sophia consistently demonstrates a level of excellence beyond expectations. As CO&A Lead for Canada, she adeptly navigates complex challenges, driving proactive cost optimization initiatives tailored to customer needs. Her ownership of metrics and collaborative approach across teams exemplify her commitment to driving alignment and delivering strategic insights. Sophia's impactful contributions extend beyond immediate objectives, as evidenced by her strategic CO&A document, which not only provides a comprehensive overview but also drives actionable insights shaping future priorities. Her ability to drive operational excellence and foster stakeholder engagement underscores her standing as a leader in the field." (Canada Area COO, 2023)
Promo Feedback Summary
Sophia's superpower is her energy and enthusiasm to make a difference for customers and the teams she supports. She has great communication skills and is concise and reliable with follow ups. (Industry Partner, 2022)
Sophia is a "CAN DO" kind of person! This is her superpower. Always willing to help and to dive deep on behalf of the customers (internal and external), she demonstrates an admirable bias for action and customer obsession. While she is often the SME in my engagements with her, she is not afraid to ask questions and learn more. It's always a treat to collaborate with Sophia! (Business Development Manager, Premium Support, 2022)
I am very fortunate to have Sophia as my business partner / inside sales representative for my territory! She is the epitome of a great sales role focused on turning leads into opportunities with prompt follow-up on the lead, collaboration with the SA and AM, and great client meeting follow-up! Sophia is on the path to be an outside salesperson! (Enterprise Account Manager, 2022)
Sophia is awesome! She opened a lot of doors for me, and every time I asked her to focus on a specific customer or campaign, she was very agile and always showed a lot of Bias for Action. (SLED Account Manager, 2022)
Sophia has a positive outlook and is always willing to help. She thinks outside the box and is always looking for ways to strategize and better support our customers. (Program Manager, 2022)
Sophia was my mentor for Summer 2021. Simply put, I could not have asked for a better person to help support and learn from at AWS. Sophia exemplifies what it means to be a good leader and always challenged me to perform to my very best. Without Sophia's guidance and encouragement, I would not have been able to be as successful as I was. Anyone would be lucky to work with Sophia, her drive makes me want to be the best version of myself! (Sales Summer Intern, 2021)
Sophia has shown herself to be a go-getter from her first week at AWS. She is quick to identify action items for herself and take care of them without needing any oversight. She can be trusted to achieve on her deliverables, both large and small, in a timely and thorough manner. She has great potential in her career at AWS! (Sales Team Lead, 2021)